GENERAL OPENING HOURS
Lamberhurst Surgery is open for collection of prescriptions, making appointments and general enquiries:
Monday and Friday
08.30-12.30 13.30-18.00
Tuesday and Wednesday
08.30-12.30 13.30-18.30
Thursday
08.30-12.30

SURGERY OPENING HOURS
Monday 0900-12.00 16.00-18.00
Tuesday 0900-12.00 16.00-18.00
Wednesday 0900-12.00 16.00-18.00
Thursday 0830-12.00 CLOSED
Friday 09.00-12.00 16.00-18.00
Saturday and Sunday CLOSED
Anrenatal Clinic run by Midwife Sonja Seerjen:
Thursdays 09.30-11.00 by appointment
Children's Clinic
Every first and third Thursday of the month 10.00- 12.00 by appointment.
Clinics:
Appointments for diabetic checks, blood pressure checks, contraceptive and well person checks are available with the Practice Nurse.
Disabled:
Practice Premises has suitable access for disabled patients.

PRACTICE INFORMATION

APPOINTMENTS:
Telephone: 01892 890800
We allow 10 minutes per consultation as routine but please ask at the time of booking if you require a longer appointment. Please note: Appointments are for one person only. If you need to be seen urgently, we will ensure a same day appointment.

HOME VISITS
it would be appreciated if requests for home visits could be made before 10a.m.

URGENT CALLS
Telephone: 01892 890484
Please call this number for URGENT CALLS ONLY,including nights, weekends and Bank holidays. During out-of-hours your call will be diverted to South East Health, the out-of-hours co-operative to which we as a practice belong.

REPEAT PRESCRIPTIONS
Please post or drop in your prescription request forms- minimum48 hours turn around time required but longer at the weekends. We no longer take repeat prescriptions over the telephone.
Alternatively you can fax the request to us on 01892 891187. Should you require urgent medication after surgery hours, please contact South East Health on 0845 122 2255.

NEW PATIENTS
All new patients are invited to attend a Health Screening appointment with the Practice Nurse when registering with the Practice.

OVER 75s
May be seen and assessed either at the Practice or at home.

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Dr Clare Kendall
MB BS MRCGP DIP DERM

Dr Nicole Tracey
MB BS

PRACTICE STAFF
Practice Manager
Mrs Mica Macey

PRACTICE NURSE
Mrs Kate Marfleet
Mrs Kirsty Oaten

PHLEBOTOMIST
Miss Mary Hope

DISPENSER
Mrs Simone Allen

RECEPTIONISTS
Mrs Jean Cole
Miss Lydia Fuggle
Mrs Julie Goff
Mrs Hazel Pickard
Mrs Jo Queally

ASSISTANT ADMINISTRATOR
Mrs Sandra Woodford

PRACTICE AREA
The geographical boundary of the Practice extends to a radius of approx, 7 miles from Lamberhurst.

COMPLAINTS
To help us to make sure we provide the best possible service for our patients, we operate a practice based complaint procedure. Any comments, suggestions or complaints should be addressed to the Practice Manager.

URGENT MEDICAL HELP
Should you require urgent medical help after surgery hours and you are unable to get through to the surgery by phone, please contact South East Health on 0845 122 2255 Alternatively contact NHS Direct on 0845 4647

LATE EVENING SURGERY
We provide late evening appointmentson tuesdays for patients who find it difficult to attend during normal surgery times. Please ask for details.

DISPENSARY
Lamberhurst Surgery is a Dispensing Practice. We dispense to all our patients apart from the ones who live within 1 mile (as the crow flies) of a chemist.

OSTEOPATHY
We also have, attached to the Surgery, Osteopathy.
Dr Chris Bowman
MB BChir MLCOM DMSMED
Fridays 12.00-18.00
Appointments can be made at the surgery reception desk or by telephone:
01892 890800
District Nurses, Midwives and Health Visitors are attached to the Practice from Kent and East Sussex.

For advice and information please contact NHS Direct on 0845 4647
Or visit:www.nhs.uk
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